Response from Dave Ramsey Client

  • What was the high point of your experience with me?

Finding a home that meets my requirements(price, location, design-inside/out)

     Education- you teaching and explaining the process as we go

 

When you kept reassuring me that I would find something. 

 

Home tours during a pandemic- not too many will get to say that. Lol

 

When we walked a home and within mins we left because we were not impressed.

  • How about the low point?

Getting rejected on a home I put an offer in

    The crazy market

After several missed homes, you mentioned that I may need to be realistic with my expectations- I know you weren’t being negative but trying to make me open to other homes but the words made me doubt for a sec that I wouldn’t get my dream home the first time around. 

  • Did you get the level of service you expected? If not, how was it different?

I expected to be listened to and to be treated with respect. I got that and more.

  • If you could change anything about the experience what would it be?

Nothing. This was a journey, an emotional rollercoaster, faith strengthen, trusting God moment. 

  • What word would you use to describe your experience?

Unprecedented 

  • Anything else you’d like to add?

Thank you for a memorable experience shopping for my first home. Thank you for your patience and for taking the opportunity to explain things to me(multiple times if needed). Thank you for being quick to respond-email, text and phone calls. Thank you for giving me time to “sleep on it” before making such a HUGE decision. Thank you for following up after I put this search on hold for almost 2 yrs. You are amazing. I am grateful to have met you and have you on my team. 

Absolutely exceptional

Daryl & Tonia

McKinney, TX, 75071 in 2020

Kathy Roberts has been an absolutely exceptional realtor to work with. She is a 100% Full Time, Committed, Professional, who is passionate about her clients. She treated us as if we were her only clients, although I know she is busy all day every day! She listens well, works hard to learn your taste & “must haves”, and is flexible and patient every step of the way. She showed us many houses (we’re super picky) all over town, when it was convenient for us. She worked with builders when we were considering building, and then helped us find our dream home when we decided to buy instead. She is high energy, laser focused, and a total professional in every aspect of the word. She was a rock when our heads were spinning from confusion, and a voice of peace when we would get overwhelmed with the process. When we finally selected a home, the sellers indicated that they received three offers for a very similar price as ours, but they chose our offer, because of how professional, courteous, and timely Kathy had been in her communications with the sellers’ realtor. We truly owe everything to her! I’d recommend her to anyone in a heartbeat!

Selling and Buying for the second time

Stephanie
Carrollton, TX, 75007 in 2020

This is the second time I’ve worked with Kathy on selling & buying a home. And this is the second time she’s proven just how valuable her experience can be. She not only knows exactly how both sides of the transaction work, but she also CARES that the transaction works out in your favor. The first time we sold a house with Kathy was 10 years ago. We had another realtor for 6 weeks with no offers and only complaints that we were on the railroad tracks. Kathy came in and saved the day, re-pricing the home at what it should have been all along, staging it beautifully, and we had 3 offers within a week. Kathy also makes sure that you are completely prepared at closing, sending you the documents to review ahead of time. Kathy is knowledgeable and her expertise is vast, and I will trust her with every home sale and purchase til the end of time.

Great to work with

Kathy was great to work with. I was assisting my parents sell their duplex. They are both in their 90’s and Kathy was very understanding of the situation. I was so appreciative of how “on the ball” she was! Would recommend her highly.

Liz
Plano, TX 2019

Sourced by Realtor.com
Rating 5 stars

Professional, Flexible

Anna… Plano

Kathy was helpful, professional, and responsive throughout the buying process. She was very flexible about scheduling showings and being available at the times that worked best for me. I definitely recommend her!

Found the right house for us

Kathy is incredibly knowledgeable and intuitive. She helped us to find our house in a very active housing market and her knowledge base and her attention to detail made us feel so confident that we would find the right house for our family. She was our advocate and our advisor and we could not have done this without her. We could not have asked to have a better professional in our corner through this process.
2019

MikeH
Plano, TX

Sourced by Realtor.com
Rating 5 stars

Your advocate in the Home Buying Process

Elizabeth
9 months ago

Kathy is an incredible resource and advocate in the home buying process. She went above and beyond find us the right house in a very competitive housing market. I could not recommend her more!

Relocation specialists

Kathy went above and beyond to help us find our home. I was being relocated and had limited time and knowledge of north Texas. Kathy was able to help us make critical decisions by presenting factual information in a timely matter. If you are looking for a subject matter expert that is professional and on point Kathy is an excellent choice. We will continue to recommend her to our friends and family.

Sourced by Realtor.com
Rating 5 stars

Expertise to complete sale of home

After meeting with three highly recommended realtors we chose Kathy Roberts. We knew that our situation needed her experience and expertise. She worked diligently to complete the sale of our home. Moving is hard work and can be emotional. Her kindness and professionalism was greatly appreciated. She will definitely be the realtor will tell everyone about.

We would highly recommend Kathy as your next agent. She was professional and extremely knowledgeable in helping us achieve our short sale. Her patience and excellent communication with the Mortgage company was the key to our success. We have couldn’t be more grateful.

Redonna Munday
2 months ago

helpful, professional, and responsive

Kathy was helpful, professional, and responsive throughout the buying process. She was very flexible about scheduling showings and being available at the times that worked best for me. I definitely recommend her!

Janet
Plano, TX 2019

Sourced by Realtor.com
Rating  5 stars

 

Awesome

Randy & Gisele…
Kathy was awesome… over delivered on every aspect of house search… always accessible… fully focused and dedicated.

Great Communication and Knowledge of the Area

Steve was great to work with! He was just a text/phone call away and quick to respond. I always felt like I was in good hands with him as my agent. Steve also brought a vast wealth of knowledge about the area. Thanks Steve!